QuickBooks Error 6177 is a common issue that occurs when QuickBooks fails to access the company file from its saved location. If you’ve encountered QuickBooks Error 6177, you already know how frustrating it can be when you’re on a deadline. Don’t worry — in this guide, we’ll walk you through what causes the error, how to resolve it, and when to call support at +1-866-408-0444.
What Is QuickBooks Error 6177?
This error typically pops up when QuickBooks tries to open the company file but cannot locate the file path, especially in multi-user setups. The error message might look like:
“QuickBooks is attempting to open this Company file. Before you can open the company file from this computer, it must be opened from the computer where the file is located.”
This issue is usually related to file location pathing, permissions, or damaged installation files.
Common Causes of QuickBooks Error 6177
Understanding the root cause is key to applying the correct fix. Here are some leading reasons:
Corrupted QuickBooks installation
Company file is not stored locally or on the correct server
Lack of folder permissions on the host computer
Network data (.ND) file is damaged or missing
Multi-user mode misconfiguration
Associated Errors
Alongside Error 6177, users might also experience:
Error -6000 series (like 6000, 83 or 6000, 77)
File access errors during company file login
Freezing or crashing when opening the company file
These often point to underlying issues with access paths or user rights on networked drives.
Step-by-Step Solutions for QuickBooks Error 6177
1. Move the Company File to the Local Drive
Open the server where the file is stored
Move the .QBW file to the local C: Drive
Open the file in QuickBooks from this new location
Create a portable file and restore it to the original location
2. Delete and Recreate the .ND File
Go to the folder with the company file
Find the file with the .ND extension
Right-click and delete it
Open QuickBooks Database Server Manager and rescan the folder
Try accessing the company file again
3. Use QuickBooks File Doctor Tool
This free tool from Intuit fixes company file and network issues.
Download QuickBooks Tool Hub
Select Company File Issues > Run File Doctor
Let the tool scan and repair your file
If you run into installation errors or need help using the File Doctor, give us a call at +1-866-408-0444.
4. Ensure Proper Folder Permissions
Navigate to the folder storing the company file
Right-click > Properties > Security tab
Ensure Full Control is enabled for all QuickBooks users
Incorrect folder permissions are a frequent culprit behind 6177.
5. Switch to Multi-User Mode Properly
Open QuickBooks on the server
Go to File > Utilities > Host Multi-User Access
Ensure all users are connected properly
Misconfigured hosting can also lead to QuickBooks Error 6177 in shared environments.
Still Stuck? Call Our Experts Now
If none of these solutions resolve the issue, the problem may be deeper — potentially involving registry errors or corrupted core files. In that case, call +1-866-408-0444 to speak to a QuickBooks expert who can remotely troubleshoot and repair your setup without delay.
Final Thoughts
QuickBooks Error 6177 can grind your accounting workflow to a halt. But with the right steps — and expert help from our team — you can resolve it quickly and avoid losing access to critical financial data.
Need hands-on help? Give us a call at +1-866-408-0444. We’re available 24/7 to get your QuickBooks back on track.